Can I cancel my membership and receive a refund?

Membership fees are non-refundable, including situations where appointments aren't scheduled or maintained. Your annual membership provides access to preventive services and discounts throughout the year, and your dues must remain current to receive benefits.

What happens if I need treatment beyond what's included in my plan?

Any dental services not covered by your membership automatically receive a 20% discount. Treatment costs are due at the time of service, and we accept CareCredit financing to help make care more affordable.

Can I use my membership if I have dental insurance?

Our membership plan is designed exclusively for uninsured patients. If you have dental insurance, we encourage you to use your benefits. We're in-network with several major carriers and file dental insurance claims for patients.

How does the insurance filing process work?

Our team handles all insurance paperwork for you. After your appointment, we submit claims directly to your insurance carrier and provide you with a detailed breakdown of your benefits and any remaining balance. We'll discuss estimated costs before beginning treatment to avoid surprises.

What if I don't have dental insurance?

Patients without insurance can take advantage of our in-house membership plan, which provides preventive care and discounts on additional treatments at an affordable annual rate. We also offer financing options through CareCredit to help manage treatment costs.

Do you accept my insurance plan?

We maintain in-network relationships with United Concordia Elite Plus, Delta Dental (Premier Provider), Cigna, MetLife, and GEHA. For other insurance carriers, we file claims on your behalf as an out-of-network provider. Contact our office at the number listed on our contact page to verify your specific coverage.

FAQs

Your Journey to a Fulfilling Life

FAQs

Can I cancel my membership and receive a refund?
Continue Reading
What happens if I need treatment beyond what’s included in my plan?
Continue Reading
Can I use my membership if I have dental insurance?
Continue Reading
How does the insurance filing process work?
Continue Reading
What if I don’t have dental insurance?
Continue Reading
Do you accept my insurance plan?
Continue Reading

FAQs

Your Journey to a Fulfilling Life

FAQs

FAQs

Can I cancel my membership and receive a refund?

What happens if I need treatment beyond what’s included in my plan?

Can I use my membership if I have dental insurance?

How does the insurance filing process work?

What if I don’t have dental insurance?

Do you accept my insurance plan?